Question 1

How long does it take to receive my order?

Accepted Answer

Production for all jerseys typically takes 7-14 business days from the time of approval. However, we cannot guarantee completion dates without a rush fee. Special event jerseys or sale items may take longer. Production time includes shipping.

Question 2

What if I need my order sooner?

Accepted Answer

If you need your order expedited, we offer rush processing for an additional fee. Rush orders begin from the date your mockup is approved, not from the date you place the order. If you did not select a rush online but need your order sooner than standard production, reply to your mockup email with the requested delivery date. Our team will provide a payment link to expedite your order.

Question 3

Will I receive a mockup of my jersey?

Accepted Answer

Yes! All online orders are added to our design queue. You will receive a digital mockup via email within 2 - 4 business days. If you do not receive your mockup, check your spam folder or contact us.

Question 4

Do you accept returns or exchanges?

Accepted Answer

We do not accept returns or exchanges on custom items.

Question 5

What fabric are the jerseys made of?

Accepted Answer

Our jerseys are made from 100% polyester, designed for breathability and moisture-wicking performance.

Question 6

What sizes do you offer?

Accepted Answer

Question 7

Do your jerseys run large or small?

Accepted Answer

Question 8

What collar styles do you offer?

Accepted Answer

Question 9

How do I wash these jerseys?

Accepted Answer

We recommend washing the jerseys in warm or cold water with like colors. The ink is pressed into the fibers during production, so fading or bleeding will not be an issue. You can line dry or tumble dry low. Avoid using irons.

Question 10

I don’t see anything I like online. Can I order a custom jersey?

Accepted Answer

Yes! We can create a completely unique design for you. Submit you request via the Create Your Own page.

Question 11

Can I put my signature on my jersey?

Accepted Answer

Yes! Simply sign a white piece of paper with a thick marker and send us a photo. We will vectorize your name and apply it to your mockup. You can complete this process once you receive a mockup and work via email with a designer.

Question 12

How can I add a custom logo to my jersey?

Accepted Answer

You can provide us with a vector file in formats like .AI or .EPS. This ensures the highest quality print. While we can accept other formats, we cannot guarantee printing quality. If your logo isn’t in a vector format, we can redraw it for $50 per hour (typically takes 3-4 hours). You must provide a release form stating you own the logo.

Question 13

Do you create custom logos?

Accepted Answer

Yes! Custom Logo price depends on the complexity of your request, Submit you request via the Create Your Own page.

Question 14

How long does the approval and mockup process take?

Accepted Answer

Once you submit an order with all details, we will send a mockup within two - four business days. If you request changes, please allow an additional 1-2 days. Keep this in mind if your order needs to be rushed, as this does not impact production time.

Question 15

Do you offer bulk pricing for teams, schools, or large orders?

Accepted Answer

Yes! We provide discounted pricing for bulk orders based on quantity, turnaround time, jersey style, logos, and other factors. Email us for a quote!

Question 16

If I order a jersey this year, can I reorder the same design next year?

Accepted Answer

Yes! We keep your files for reorders. Simply email us your old order number and details. However, note that fabric and color matching may vary slightly due to equipment and material updates.

Frequently Asked Questions (FAQ)

Production for all jerseys typically takes 7-14 business days from the time of approval. However, we cannot guarantee completion dates without a rush fee. Special event jerseys or sale items may take longer. Production time includes shipping.

Yes! All online orders are added to our design queue. You will receive a digital mockup via email within 2 - 4 business days. If you do not receive your mockup, check your spam folder or contact us.

We do not accept returns or exchanges on custom items.

Our jerseys are made from 100% polyester, designed for breathability and moisture-wicking performance.

We recommend washing the jerseys in warm or cold water with like colors. The ink is pressed into the fibers during production, so fading or bleeding will not be an issue. You can line dry or tumble dry low. Avoid using irons.

Yes! We can create a completely unique design for you. Submit you request via the Create Your Own page.

Yes! Simply sign a white piece of paper with a thick marker and send us a photo. We will vectorize your name and apply it to your mockup. You can complete this process once you receive a mockup and work via email with a designer.

Yes! Custom Logo price depends on the complexity of your request, Submit you request via the Create Your Own page.

Once you submit an order with all details, we will send a mockup within two - four business days. If you request changes, please allow an additional 1-2 days. Keep this in mind if your order needs to be rushed, as this does not impact production time.

Yes! We provide discounted pricing for bulk orders based on quantity, turnaround time, jersey style, logos, and other factors. Email us for a quote!

Yes! We keep your files for reorders. Simply email us your old order number and details. However, note that fabric and color matching may vary slightly due to equipment and material updates.

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